2021.4.3.0 GB/EN

Frequently Asked Questions


This means the car is physically built and is currently located at one of our Ports.

This will vary each month, depending on demand at the time of order and the supplying Retailers’ capacity. Your supplying Retailer will be able to give you a more accurate forecast at the time the order is placed. The maximum delivery time should not exceed four weeks.

Once you have your car on order please speak with your supplying Retailer and discuss with them your requirements so everything can be put in place to meet them, and prioritise your order accordingly.

Yes, Volkswagen Financial Services will do a credit check in order to accept a customer for Finance. They will be able to answer any questions you have on this process at the time.

Your supplying Retailer will be able to discuss any part exchange opportunity that exists for you.

Insurance is not automatically covered with the offer but you can discuss your requirements with either your supplying Retailer or with Volkswagen Financial Services directly.