2020.0.11.0 GB/EN

Contact us

Customer Service Information

Showrooms and workshops across the UK are now open for a full range of services, except where local restrictions apply.

Please contact your local Retailer team via email or phone and they will be delighted to deal with your enquiry.

There’s lots of advice and answers to the most frequently asked questions here, and if your question’s not answered you can contact us directly using the form below.

If you really need to speak to us direct, call 08085 222 222. Our opening hours are: Monday to Friday 8am – 6pm & Saturday 9am - 5pm.

If your query is about finance, please visit https://customer.vwfs.co.uk/contact-us.html for advice.

SEAT Financial Services

0370 333 4446

Please note our phone lines are extremely busy due to the COVID-19 situation. Please only call if your query is urgent. We appreciate your patience at this time. Opening hours: Monday to Friday 9am – 5pm.

Visit our Financial Services website here to find out more information and how to contact us during this time. If you would like to view and manage your finance agreement you can do this online here.

SEAT Customer Service

08085 222 222

Lines are open Monday to Friday 8am to 6pm, Saturday 9am to 5pm. 

How to contact SEAT

All the numbers

24/7 assistance
- in the UK    FREEPHONE 0800 26 26 22
- whilst abroad    FREEPHONE 00 800 1330 3939 or 0033 (0) 472 171 258

New & Current Customers: 08085 222 222
(Mon - Fri: 8am - 6pm, Sat: 9am - 5pm)

Closed on Bank Holidays

General enquiries: 0370 333 4446
(Mon - Fri: 9am - 5pm)

More info on https://customer.vwfs.co.uk/contact-us

Please note our phone lines are extremely busy due to the COVID-19 situation. Please only call if your query is urgent. We appreciate your patience at this time. Opening hours: Monday to Friday 9am – 5pm.

Visit our Financial Services website here to find out more information and how to contact us during this time. If you would like to view and manage your finance agreement you can do this online here.

Claims Helpline & General enquiries: 0345 877 6555
(Mon - Fri: 8am - 8pm, Sat: 9am - 5pm)

General enquiries: 0333 043 3783
(Mon - Fri: 8am - 6pm) 

Online claim form >

To get a quote: 0345 877 6555
(Mon - Fri: 8am - 8pm, Sat: 9am - 5pm)

General enquiries: 0330 400 1635
(Mon - Fri: 9am - 5pm)

To activate: 0345 246 3519
(Mon - Fri: 8am - 8pm, Sat: 9am - 5pm)

To authorise work if you are unable to take your vehicle to a SEAT Retailer call 0333 043 3783

Alternatively, find a SEAT Retailer >

General Enquiries
0800 975 7844
support@gfbcseat.co.uk

Fleet Driverline
24/7 assistance
0330 100 8910

Contract Hire & Lease
Customer Finance queries
0844 579 0213
(Mon - Fri: 9am - 5pm)

To enquire about becoming a SEAT Authorised Retailer or Authorised Repairer please e-mail: seatenquiries@seatcars.co.uk