How to make a claim


How to make a claim

Depending on the type of claim you need to make, you can either call, write, complete an online claim, or return your vehicle to an Approved SEAT Retailer.

Car Insurance*

For car insurance claims, please visit

SEAT Ensurance**


Claims Helpline: 0333 043 3783
Lines open 24/7

Customer Service  0333 043 3783
Lines are open Monday to Friday, 8am-5pm

Report your incident using the online claims notification form or by downloading the SEAT Ensurance app


SEAT Ensurance
PO Box 869

For more information on how to make an Ensurance claim, please visit


Gap Insurance^

For Gap Insurance claims, please visit


Extended Warranty^^

To make a claim, please return your vehicle to a SEAT Approved Retailer and show your Confirmation of Cover.

Find your nearest SEAT Retailer.

If you have any questions or would like to make changes to your existing cover, please call 0333 043 3783.

Other Services

Accessories & Merchandise

SEAT servicing

Find a Retailer

Accessories & Merchandise

SEAT servicing

Find a Retailer

* SEAT Car Insurance is underwritten by U K Insurance Limited. 

** Ensurance from SEAT Financial Services is sold and administered by Lawshield UK Limited and underwritten by UK General Insurance Limited on behalf of Watford Insurance Company Europe Limited. 

^ SEAT Financial Services is a trading name of Volkswagen Financial Services (UK) Limited. SEAT Gap Insurance is administered by Car Care Plan Limited and underwritten by Motors Insurance Company Limited

^^ SEAT Extended Warranty is sold and administered by Lawshield UK and underwritten by Volkswagen Versicherung AG.