2019.0.16.0 GB/EN

Full link FAQs

Frequently asked questions - Full link

Full link

1. What is Full Link?

- Full Link is SEAT's full connectivity solution that offers MirrorLinkTM, Android AutoTM and Apple CarPlayTM technologies to customers for maximum connectivity between their smartphones and vehicles.

2. Which SEAT models are compatible with Full Link (MirrorLinkTM, Android AutoTM and Apple CarPlayTM)?

- Ibiza, Toledo, Leon and Alhambra

3. What is the connection system?

- USB Cable (for all of them: MirrorLinkTM, Android AutoTM and Apple CarPlayTM)

4. Will the USB cable be supplied with the car?

- We recommend using the USB cable provided with the device.

5. Why does the connection with the car have to be via USB cable?

- Better quality and performance. With the added benefit of charging the smartphone battery while using MirrorLinkTM, Android AutoTM or Apple CarPlayTM.

6. What is the communication system between the smartphone and the car?

- You’ll have to connect your smartphone to your vehicle via USB cable. It could also be necessary to have some communication preferences activated in your smartphone.

FULL LINK with MirrorLinkTM

1. Which Phones/OS are compatible?

- All phones with ML 1.1 and HTC One M8, Samsung Galaxy S4 Mini, Samsung Galaxy A3, Samsung Galaxy S5, Samsung Note 4 and Sony Xperia Z3.
More models expected in the near future.

All compatible phones will be listed in SEAT and MirrorLinkTM official website.

Enter SEAT website

Check MirrorLink website

2. Can I navigate?

- You have the possibility to navigate with 3rdparty certified apps like: Sygic or BringGo.

3. Can I send voice messages?

- Yes, you can with a certified app e.g. SEAT ConnectApp.

4. What apps are visible during driving?

- Only CCC (Car Connectivity Consortium) certified apps and the content included by the phone manufacturer (e.g. HTC CarMode).

5. Where do I find compatible apps?

- You can find compatible apps listed in the MirrorLinkTM official website.

Enter MirrorLink Web

6. How do I download the apps?

- Google Play.

7. Will Whatsapp be certified?

- No.

FULL LINK with Android AutoTM

1. Which Phones/OS are compatible?

- You need Android Lollipop 5.0 or a later version. The Android Auto app must be installed on your smartphone. All the compatible OS phones will be listed in SEAT web. You can also check the Google Support

Enter SEAT Web

Check Android Auto Support website

2. Can I navigate?

- Yes, with Google Maps App.

3. Can I send voice messages?

- Yes.

4. What apps are visible during driving?

- Google’s own content and the 3rd party apps selected by Google.

5. Where do I find compatible apps?

- Compatible apps will be listed in Android Auto official website.

Enter Android Auto web

6. How do I download the apps?

- Google Play.

7. Will Whatsapp be certified?

- Yes.

FULL LINK  with Apple CarPlayTM

1. Which Phones/OS are compatible?

- iPhone 5 or iOS 7.1 and above. Compatible phones will be listed in the SEAT web. More info at Apple CarPlay website.

Enter SEAT Web

Find Out More at Apple CarPlay

2. Can I navigate?

- Yes, with Maps App.

3. Can I send voice messages?

- Yes.

4. What apps are visible during driving?

- Apple’s own content and the 3rd party apps selected by Apple.

5. Where do I find compatible apps?

- Compatible apps will be listed in Apple CarPlay website.

Find out here!

6. How do I download the apps?

- App Store.

7. Will Whatsapp be certified?

- We have no news about it at this moment. 

Mirror link TM

1. What is MirrorLinkTM?

- MirrorLinkTM is a technology that lets you use, in a safe mode, some smartphone apps accessing them via your car’s infotainment system. It’s quite easy to use since you’ll just have to connect the phone via USB cable and immediately gain access to phone applications through the car’s compatible infotainment system.

2. Is MirrorLinkTM available in my country?

- Yes. MirrorLinkTM is available in all countries and regions where SEAT operates.

3. Will MirrorLinkTM be compatible with the main in-car tech systems? I heard about a similar app developed by Apple and another one by Google. What are the differences?

- MirrorLinkTM is not compatible with Google Android AutoTM and Apple CarPlayTM since they are different technologies. The three of them will coexist within Full Link but since MirrorLinkTM and Google Android AutoTM are built for Android smartphones and Apple CarPlayTM for iPhone, you won’t be able to use the three at the same time.

Nevertheless, the customer can only have one session active for one of these technologies.

4. Will I have more specific information on the condition of the car (tyre wear, brake, engine...)?

- The SEAT DriveApp and SEAT ConnectApp include this feature and it will be available in 2015.

5. What data consumption will the SEAT apps have?

- Currently under study.

6. May I use the app to remotely control the data or actions of my car?

- You can’t control any actions or data of your car remotely since SEAT’s cars cannot connect autonomously to the Internet.

7. Is it dangerous to use MirrorLinkTMwhile driving since it can be distracting?

- It’s a safe technology as it only lets you use those apps that aren´t a distraction while you drive.

8. Will it be possible to have MirrorLinkTMin low-cost smartphones?

- Some phone manufacturers are working in that direction.

Android auto TM

1. What is Android AutoTM?

- Android AutoTM is a technology that lets you use some Android apps from an Android 5.0 (Lollipop) or later, in a safe mode, via your car’s infotainment system. It’s quite easy to use since you’ll just have to connect the phone via USB cable and immediately gain access to phone applications through your car’s infotainment system.

2. Is Android AutoTM available in my country?

- Android AutoTM may not be available in all countries or regions. Check the Android AutoTM website for the most updated status.

Enter Android Auto Website

3. Will Android AutoTM be compatible with the main in-car tech systems? I heard about a similar technology developed by Apple. What are the differences?

- Android AutoTM is compatible with Media System Plus, Navi System and Navi System Plus.

Android AutoTM will coexist with MirrorLinkTMand Apple CarPlayTM but the three technologies cannot be used at the same time.

The main differences are regarding device compatibility, although the three technologies allow the user to access similar uses.

4. Which features does the SEAT app have?

- At the moment, SEAT has not developed specific apps for Android AutoTM.

5. Will the Android AutoTM features also be manageable through the voice control functionality?

- Yes, some of them.

6. Will there be more SEAT apps?

- Yes, more apps are coming.

7. I cannot connect my device

- Please restart the device and try to connect it to the USB port again.

8. My device is not detected by the infotainment system of the car.

- Please unplug and plug in the device again to the car’s USB port.

9. I hear the audio of Android AutoTM with stuttering.

- Please restart the device and connect it again to the USB port.

10. My device is on the compatibility list but I cannot connect to my car.

- Please be sure the device has the latest version officially available by your smartphone vendor

Note: if the device has been rooted or the user has modified the software, the device may not be able to be used.

11. Is it dangerous to use Android AutoTMwhile driving since it can be distracting?

- It’s a safe technology, but drive safely - stay fully aware of driving conditions and always obey applicable laws. Do not handle your mobile device or use apps not intended for Android AutoTM while driving your car.

12. Is Android AutoTM ready to use Speech Recognition? For example, may I answer an email just by dictating it?

- Only messaging apps will be available to use this feature, for instance: Hangout or WhatsApp.

13. Will it be possible to have Android AutoTM in low-cost smartphones?

- Only if the device supports Android OS 5.0 or later.

Apple carplay TM

1. What is Apple CarPlayTM?

- Apple CarPlayTM is a technology that lets iPhone users use their Apple devices while driving. This functionality is available from iPhone5 and iOS 7.1 or later. It’s quite easy to use since you’ll just have to connect the phone via USB cable and immediately gain access to phone applications through your infotainment system.

2. Is Apple CarPlayTM available in my country?

- Apple CarPlayTM may not be available in all countries or regions. Check the Apple CarPlayTM website for the most updated status.

Enter Apple CarPlayTM website

3. Will Apple CarPlayTM be compatible with the main in-car tech systems? I heard about a similar technology developed by Google. What are the differences?

- Apple CarPlayTM is compatible with Media System Plus, Navi System and Navi System Plus.
Apple CarPlayTM will coexist with MirrorLinkTMand Android AutoTM. The three technologies cannot be used at the same time. The main differences are regarding device compatibility.

4. Which features will the SEAT app have?

- At the moment, SEAT has not developed specific apps for Apple CarPlayTM.

5. Will Apple CarPlayTM features also be manageable through the voice control functionality?

- Yes, some of them.

6. Will there be more SEAT apps?

- Yes, more apps are coming.

7. What will the communication system be between the smartphone and the car?

- You’ll have to connect your smartphone to your vehicle via USB cable. It’s also necessary to have some communication preferences activated in your smartphone.

8. I cannot connect my device

- Please re-start the device and try to re-connect the USB again.

9. My device is not detected by the infotainment system

- Please unplug and plug in  the device again to the car’s USB.

10. I hear the audio of Apple CarPlayTMwith stuttering

- Please re-start the device and re-connect again to the USB.

11. My device is on the compatibility list but I cannot connect to my car

- Please be sure the device has the last version officially available by your smartphone vendor
Note: if the device has been rooted or the software has been modified by the user, the device may not be able to be used.

12. Is it dangerous to use Apple CarPlayTMwhile driving since it can be distracting?

- It’s a safe technology, but drive safely -- stay fully aware of driving conditions and always obey applicable laws. Do not handle your mobile device or use apps not intended for Apple CarPlayTM while driving.

13. Is Apple CarPlayTM compatible with Speech Recognition? For example, may I answer an email just by dictating it?

- You can only use it for SMS.

14. Will it be possible to have Apple CarPlayTM in low-cost smartphones?

- iPhone5C supports Apple CarPlayTM.

SEAT Connectapp and SEAT Driveapp

1. Do the apps have the same configuration in all countries?

- The features of the apps may vary depending on the country or region.

2. Why do I have to register?

- In the short-term it is used to store the user configuration (i.e. Personal Desktop), so you can recover your configuration when you change your device.

3. What data is stored in SEAT’s systems?

- Only the nickname, e-mail and password (or social identifier if the user uses a Social Network to login) No personal data, or car data, is stored at the moment.

4. What’s my user id for login?

- Good question. It is the e-mail you used to register, not the nickname.

5. Will the app publish something in my social networks?

- Nothing without your consent (i.e. If you want to share your challenger results in the social networks, the app will request your approval for it).

6. Why are there widgets that cannot be added twice?

- There are some widgets that make sense to add more than once, for example, the contact shortcut. However other widgets, like the Miniplayer, can only be added once, because there is only one media source (MIB) to be managed.

7. How does the Weather feature work?

- Users can configure one or more specific locations (i.e. “Barcelona”) or navigation destinations to display its weather status. Once configured, the widget refreshes the data every 3 hours or 10 km.

8. How does the Miniplayer feature work?

- At the moment only audio from the Infotainment System (radio, SD, HDD) is available to be managed using the app. Sources from the device connected to MirrorLinkTM such as Bluetooth or Wi-Fi streaming are not supported yet.

9. How does the Tracker feature work?

- When a user saves a track using this widget, they will be able to review the car data (speed, rpm, consumption and gear) later in the out-car, mode using the Tracks menu.

10. How does the Read To Me feature work?

- The language used for the speech feeds is the one configured on the device in Under Language & Keyboard settings > Text-to-speech engine (in Samsung it has to be configured to use the Google engine, not the Samsung engine).
It has to be downloaded using “Install voice data” option) in order to be used without connectivity.

If the feed (twitter, mail, etc.) is in a different language than the one configured in the user device, the engine will not read it well.

11. What is the Challenger feature?

- All the challenges are oriented to basic drive-efficiency, not racing. They are not totally comprehensive, nor are they optimised for each engine model.
The user, as the app’s disclaimer says, is responsible for respecting the traffic restrictions.
When possible, the app adapts to the car’s capabilities. For instance in a DSG car, the challenger related to gear-shift will not start until the gear mode is changed to sequential.

12. Out-car mode: Is this the same app?

- Yes, it is the same app that adapts to in-car (vehicle's infotainment touchscreen display and out-car modes (smartphone device screen).

13. Out-Car mode: What is the My Track feature?

- In this section the user can review the tracks that have been recorded while driving. 
This section is expected to improve dramatically in the next version.

14. User Configuration

- User can configure the most distracting actions (especially the Personal Desktop customisation) in the out-car mode

15. Which cars are compatible with the app?

- The app requires second-generation Infotainment systems with the Full Link package configured.
Systems compatible are: Media System Plus, Navi System and Navi System Plus.
Compatible models are the Ibiza, Leon, Toledo and Alhambra.

16. Which mobile devices are compatible with the app?

- MirrorLinkTM is an OS agnostic technology.
Currently, only some Android Phones that include an implementation of the MirrorLinkTM 1.1 (this implementation depends on the Device Maker, not Google). Current compatible devices: HTC One M8, and in rollout process: Samsung S4 Mini/S5 family, Samsung Galaxy A3, and Sony Xperia Z2, Z3, Z2 Compact and Z3 Compact. Check MirrorLinkTM official website for updates.

Check MirrorLink website now!

17. What happens if your device loses its coverage? What features won’t work without coverage?

- POI search, Weather, Read To Me, will not be available without connectivity. User configuration and status (Challenger) will not refresh in the backend until connectivity is recovered; however these features will be fully functional for the user.

18. What happens in Roaming mode?

- Like any other app, data transfer in roaming scenarios will be enabled if the user has allowed it in the phone settings. This issue does not depend on the app itself.

19. Who provides the Weather information?

- WeatherMap.

20. Who provides the POI information?

- Foursquare.

SEAT Driveapp (only for no connect range)

1. Can I navigate?

- Not without leaving the app environment
Possibility to navigate with 3rd party certified apps: Sygic and BringGo.

2. Can I send voice messages?

- No.

3. Can I send Whatsapp messages?

- No.

4. Which Phones/OS are compatible?

- Only for Android and mobiles with ML 1.1
(adaptation for Android AutoTM & Apple CarPlayTM under analysis).

5. Do I need to reinstall the app if I update the Operating System of my smartphone?

- You might need to download an updated version of the app for a new Operating System.

6. If I already own a smartphone, or a compatible one, can I install the SEAT DriveApp?

- Yes, if compatible with ML 1.1. Download from the Play Store.

SEAT Connectapp (only for connect range)

1. Can I navigate?

- Not without leaving the app environment.
Possibility to navigate with 3rd party certified apps: Sygic and BringGo.

2. Can I send voice messages?

- Yes (only reply), you can answer messages using your voice and the app will transform it into text and send the message.

3. Can I send Whatsapp messages?

- No.

4. Will the Samsung phone have the SEAT ConnectApp installed?

- Yes, installed in the Samsung Galaxy A3 delivered with all models in the CONNECT range.

5. Which Phones/OS are compatible?

- Only for Android and mobiles with ML 1.1

6. Do I need to reinstall the app if I update the Operating System of my smartphone?

- You might need to download updated version of app for the new Operating System.

7. If I already own a smartphone, or a compatible one, can I install the SEAT ConnectApp?

- Yes, if compatible with ML 1.1 but it has Samsung specific content that only works with a Samsung device. Download from Play Store / Samsung Store.