Our SEAT UK approved dealers and repairers are committed to an open, transparent and fair way of doing business. Approved garages subscribed to the Motor Industry Code of Practice are committed to:
- Honest and fair services
- Open and transparent pricing
- Completing work as agreed
- Invoices that match quoted prices
- Competent and conscientious staff
- A straightforward, swift complaints procedure
Motor Codes offers you complete trust and reassurance, on top of the high customer service standards you'll receive from SEAT UK. Backed by the Office of Fair Trading, DVLA, Consumer Direct, VOSA and Trading Standards to name but a few, the organisation raises standards across the UK automotive industry.
SEAT UK is devoted to giving you the best service and has adopted the Motor Codes standards to reinforce this commitment to customer service. You can have full confidence in dealing with SEAT UK as even if there's something you can't resolve with our dealer/customer service teams, Motor Codes offers free guidance, conciliation and independent arbitration in the event of a problem.
The Motor Codes Advisory and Conciliation Service will offer free impartial advice, for further information you can visit their website at www.motorcodes.co.uk or call their Consumer Advice Line: 0800 6920815
