SEAT UK subscribes to the Office of Fair Trading Approved Motor Industry Code of Practice for New Cars. This means we comply with the promises made in the provision of new cars and the cover provided by the SEAT UK manufacturer's warranty.
This consumer code sets out standards, which we comply with, regarding:
- Advertising
- New Cars sales
- Car Manufacturer's Warranties
- Availability of replacement parts
- Complaints Handling
Motor Codes offers you complete trust and reassurance, on top of the high customer service standards you'll receive from SEAT UK. Backed by the Office of Fair Trading, DVLA, Consumer Direct, VOSA and Trading Standards to name but a few, the organisation raises standards across the UK automotive industry.
SEAT UK is devoted to giving you the best service and has adopted the Motor Codes standards to reinforce this commitment to customer service. You can have full confidence in dealing with SEAT UK as even if there's something you can't resolve with our dealer/customer service teams, Motor Codes offers free guidance, conciliation and independent arbitration in the event of a problem.
The Motor Codes Advisory and Conciliation Service will offer free impartial advice, for further information you can visit their website at www.motorcodes.co.uk or call their Free Consumer Advice Line: 0800 692 0815
